Privacy Policy

Effective Date: [Insert Date]

WPaintGenie Shop (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit or make use of the WPaintGenie Shop website.

1. Information We Collect

a. Personal Information

We may collect personal information you voluntarily provide, including:

  • Full name

  • Email address

  • Phone number

  • Delivery address

  • Account login details

  • Order and transaction information

b. Payment Information

Payments made on WPaintGenie Shop are processed securely through third-party payment providers. We do not store your full debit or credit card details on our servers.

c. Non-Personal Information

We may automatically collect non-identifiable information such as:

  • IP address

  • Browser type and device information

  • Pages visited and interaction data

  • Date and time of visits

2. How We Use Your Information

We use collected information to:

  • Process and deliver product orders

  • Communicate order updates and customer support responses

  • Improve website functionality and user experience

  • Manage user accounts

  • Prevent fraud and unauthorized transactions

  • Comply with legal and regulatory requirements

3. Cookies and Tracking Technologies

WPaintGenie Shop uses cookies and similar technologies to:

  • Remember user preferences

  • Analyze website traffic and usage

  • Improve performance and content relevance

You may disable cookies in your browser settings, but some features of the website may not function properly.

4. Sharing of Information

We do not sell or rent your personal information. Information may be shared only with:

  • Trusted service providers (payment processors, delivery partners, hosting services)

  • Law enforcement or regulatory authorities when required by law

  • Third parties necessary to complete your transactions

All third parties are required to protect your information and use it only for authorized purposes.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against:

  • Unauthorized access

  • Loss, misuse, or alteration

  • Accidental disclosure

While we take strong precautions, no online platform can guarantee 100% security.

6. User Accounts

You are responsible for maintaining the confidentiality of your account login details. Any activity conducted through your account is your responsibility unless reported otherwise.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill orders and services

  • Meet legal, accounting, or regulatory obligations

  • Resolve disputes and enforce policies

You may request account deletion at any time.

8. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your information

  • Withdraw consent for marketing communications

Requests can be made through our official contact channels.

9. Children’s Privacy

WPaintGenie Shop does not knowingly collect personal information from children under the age of 13. If such data is discovered, it will be promptly deleted.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external platforms.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website signifies acceptance of the revised policy.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

WPaintGenie Shop

Email: inquiry@shop.wpaintgenie.com.ng
Website: shop.wpaintgenie.com.ng